Make Local Privacy Policy

This Privacy Policy outlines how CODE THE CODE SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ, the legal entity operating the Make Local service, collects, uses, and shares information gathered through the makelocal.eu website (the "Service"). Our Service operates as an online marketplace connecting 3D printer owners ("Makers") and users seeking 3D printed items ("Customers"). The Service functions under Polish laws within the EU jurisdiction.

1. Information We Collect

We collect information you provide directly to us when you register for an account and use the Service. This includes:

User Account Information: When you register, you will create an account and specify your role as either a Maker or a Customer. We will collect user data, including email and address for delivery.
Maker Production Unit Information: Makers list information about their production units (3D printers), such as location, capabilities, and compatible materials. This information is used for matching orders.
Customer Order Information: Customers place orders and provide details like desired quantity and material, and upload or select 3D models. These 3D models are accessible to Makers associated with potential orders.
Communication Information: Users can communicate through chats, particularly concerning orders. Information exchanged in these communications may be collected.
Transaction and Dispute Information: The Service processes payments and handles disputes between users. Information related to transactions (including suggested prices, offers, acceptances, and payment status) and disputes is collected and saved.
User Interaction History: We will save the history of users' work and interactions on the platform.

2. How We Use Your Information

We use the information we collect for the following purposes:

To Operate the Service: To connect Makers and Customers, facilitate job posting and acceptance workflows, and enable communication between users.
To Process Orders: To use a fitting algorithm to match customer orders with suitable Makers based on printer capabilities and material compatibility, manage order queues, and enable Makers to make custom offers.
To Process Payments: To facilitate payments between Customers and Makers through third-party services.
To Handle Disputes: To resolve disputes that arise between users, including freezing payments during the dispute resolution process.
To Provide AI Assistance: To offer an AI service to assist Customers with selecting models, materials, technologies, and order details. (Note: The AI can make mistakes).
To Enable Delivery: To integrate third-party services for the delivery of finished parts.
For Community Features: To share information about orders and production units publicly on a map to show supply and demand.
For Moderation: To delete models or block accounts in cases of illegal activities or any activity deemed damaging to the Service, users, or third parties. The final decision rests with Make Local, and we do not take an obligation to provide an explanation.
For Reputation and Trust: To use user interaction history and reputation as a mechanism to deter bad behavior.

3. How We Share Your Information

We share information in the following ways:

With Makers: Customer 3D models will be accessible to Makers who are associated with potential orders. Makers also receive information about available print jobs filtered by criteria relevant to their machines.
With Customers: Customers can see lists of open jobs and potentially details about Makers accepting their jobs.
Publicly: Information about orders and production units will be shared publicly to visualize supply and demand on a map. Users can also choose to publish their 3D models/IP publicly.
With Third-Party Service Providers: We rely on third-party services to process payments, handle delivery, and provide AI assistance. These providers may have access to necessary information to perform their services. The payment processing vendor has not yet been finally chosen.
With Other Users (User-Initiated Sharing): Users can publish their 3D models and other intellectual property objects on the platform. They can set access levels (public, private, shared with specific users). We do not take responsibility if users share their intellectual property with others.
In Case of Disputes or Legal Actions: We will handle disputes. Information may be shared as needed to resolve disputes or in response to legal requests or perceived illegal activities.

4. Data Retention

We will save the history of user work, including order information. The specific retention periods for different types of data will be determined based on the nature of the data and legal requirements.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized or unlawful processing, accidental loss, destruction, or damage. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

6. User Rights (EU GDPR)

As our Service operates within the EU under Polish law, users have certain rights regarding their personal data under the General Data Protection Regulation (GDPR):

The right to access the personal data we hold about you.
The right to request correction of inaccurate or incomplete data.
The right to request the deletion of your personal data ("right to be forgotten").
The right to restrict the processing of your personal data.
The right to data portability (receiving your data in a structured, commonly used, and machine-readable format).
The right to object to the processing of your personal data.
The right to withdraw consent at any time, if processing is based on consent.
The right to lodge a complaint with a supervisory authority.

To exercise these rights, please contact us using the information provided on our website.

7. Third-Party Services

As noted, the Service relies on third-party services for functions like payment processing, delivery, and AI assistance. This Privacy Policy only applies to the Make Local Service. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of these third-party services.

8. Intellectual Property

Users may publish their 3D models and other intellectual property on the platform under a license of their choice. While this is intellectual property rather than personal data, the platform handles this content. Users can request removal if they believe their IP rights are infringed.

9. Changes to this Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Any changes will be posted on this page. Your continued use of the Service after any changes constitutes your acceptance of the new Privacy Policy.

10. Contact Us

If you have questions about this Privacy Policy or your data, you can contact us via the contact information provided on our website.